Terms of sale

1. Introduction

By placing an order with Shillowcase, you agree to these Terms of Sale. Please read them carefully before making any purchase. These Terms apply to all orders placed through the Shillowcase website or via direct communication with us.

2. Ordering and Acceptance of Orders

When you place an order, you are making an offer to purchase the products at the prices displayed, subject to availability. We reserve the right to reject or cancel any order at any time due to unforeseen issues, including but not limited to product availability, pricing errors, or payment issues. A contract will be formed between you and Shillowcase only when we dispatch the products to you.

3. Pricing and Payment

All prices are quoted in GBP (£) and are subject to change. The final price you pay for the products includes VAT (where applicable) but excludes shipping costs unless otherwise stated. Shipping costs will be displayed during the checkout process. Payments must be made in full before any products are shipped.

We accept payments via credit/debit cards and other payment methods as available on the website.

4. Shipping

Currently, we only offer shipping to addresses within the United Kingdom. We will process and dispatch orders as quickly as possible, typically within [insert number of days] business days. Shipping fees are calculated at checkout and depend on the delivery address and method selected.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return unused and undamaged products within [insert number of days] days of receiving your order. Please contact us at Info@shillowcase.com to initiate the return process.

Refunds will be issued to the original payment method once the returned products are received and inspected. Shipping costs for returns are the responsibility of the customer unless the product is faulty or incorrect.

6. Warranty

Shillowcase provides a [insert warranty period] warranty on our products, covering defects in materials or workmanship. The warranty does not cover damage caused by misuse or improper care.

7. Liability

Shillowcase is not liable for any indirect, special, or consequential damages arising from the use or inability to use the products. Our liability is limited to the purchase price of the product.

8. Changes to Terms

We may update or modify these Terms of Sale from time to time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon publication. Please review these Terms regularly.

9. Governing Law

These Terms of Sale are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.